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Terms & Conditions

Terms of use

About this website:

 

  • The Green Life Garden Centre website is operated by Jehad Pty Ltd trading as Green Life Garden Centre (ABN: 21 245 610 382). Throughout the site, the terms "we", "us" and "our" refer to Green Life Garden Centre.Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below (‘Terms and Conditions’).

  • Your use of the website constitutes your agreement to the Terms and Conditions.

  • Green Life Garden Centre reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment constitutes an agreement by you to abide and be bound by the Terms and Conditions as so amended.

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Website content & information:

 

  • Photographs are for illustrative purposes only and may vary from goods depicted or described.

  • Green Life Garden Centre may, at any time, add or remove content from this website without notice.

  • Any articles, information or content published on this website must be read subject to these Terms of Use.

  • Although Green Life Garden Centre uses its best endeavours to confirm the accuracy of any information published on this website, you agree that Green Life Garden Centre cannot be held responsible for inaccuracies or errors caused by incorrect information supplied by suppliers changing product specifications without notice to Green Life Garden Centre. You agree to make your own enquiries to verify information provided and to assess the suitability of products before you purchase.

  • The information, materials and services on this website are provided as a recommendation and for general information purposes only. It is current at the time of first publication. It is not legal or other professional advice or intended to be comprehensive. You are responsible for determining the validity, quality and relevance of any information, material or service assessed and to take appropriate independent advice before acting or relying on any of it to ensure that it meets your particular requirement. You should report any error or omission in any information, material or service, via customer feedback.

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Copyright:

 

  • This site and its contents are subject to copyright owned by The SR Family Trust and are protected by international copyright laws. All rights are reserved.

  • All logos and trademarks on this site are the property of their respective owners and any use, or misuse, unless expressly authorised, is strictly prohibited.

  • All products are subject to the copyright of their respective owners.

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Your use of this website:

 

  • You agree to use this website only for purposes that are permitted by these Terms of Use, any applicable law or regulation, and/or generally accepted practices or guidelines.

  • You agree that you will not engage in any activity that interferes with or disrupts this website or the servers and networks that host this website. You agree not to, or attempt to, circumvent, disable or otherwise interfere with security-related features of this website or features that prevent or restrict use or copying of any content or enforce limitations on the use of this website or the content. You understand and agree that any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities.

  • As electronic websites are subject to interruption or breakdown, access to this website is offered on an “as is” and “as available” basis only.

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Privacy Policy

 

Our Privacy Policy available on this website explains how your personal information is collected and managed in accordance with the National Privacy Principles in the Privacy Act 1988.

 

Terms & Conditions of Sale User Agreement:

 

  • By accessing and/or using the Green Life Garden Centre website, you accept these terms and agree to be bound by them, and an agreement is formed between us and you.

  • We reserve the right to amend these terms at any time at our sole discretion. Your continued use of the website will represent an agreement by you to be bound by hese terms as amended and will apply to any Order you place from the effective date of the change. We recommend you review the terms for amendments each time you use the website and before placing any Order. Should we choose to provide you with notice of amended terms, you agree to receive email notification of the amendments from us or our third party.

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Orders:

 

  • Any order placed by you in the manner described on this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified on this website at the time you place your order.

  • Green Life Garden Centre reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Green Life Garden Centre only comes into existence when we forward confirmation of receipt of your order and payment.

 

Goods currently not in Stock:

 

If an item is listed as out of stock on our website, it will be unable to be purchased online.

 

  • Green Life Garden Centre attempts to correctly indicate current stock levels online; however, in some instances, products listed as in stock may be found to be out of stock.

  • If an item is purchased online and found to be out of stock, you will be contacted within 24 hours and offered a full refund, exchange, or notified of when the item will be available.

 

Prices:

 

All prices listed on this website are in Australian dollars ($AUD) and include a 10% Goods and Services Tax (GST).

 

  • Prices of products, services, delivery, and other charges displayed on this website are current at the time of issue but may change at any time and are subject to availability.

  • All prices displayed are exclusive of delivery and handling charges. These costs are additional to the listed product price.

 

Changes to pricing:

 

Green Life Garden Centre makes every attempt to ensure our pricing is correct and up to date; however, our suppliers will sometimes change our pricing, and this may impact the price of your item. In the event that we need to increase the cost of your item, we will contact you immediately to notify you of the new price and ask for your permission to proceed with processing the order. Should you not wish to proceed, you will be offered a full refund.

 

Payments:

 

Green Life Garden Centre offers our customers a number of payment options:

 

  • Online payment by Credit card: Visa, Mastercard, American Express only.

  • Payment over the phone: You can make payments via credit card over the phone to one of our team members. We accept Visa, Mastercard, and American Express. Phone payment is only available for large and bulky items requiring personalized delivery. Once the delivery quote is approved, an invoice will be issued with phone credit card payment information.

  • Direct Bank deposit (EFT): EFT payment is only available for large and bulky items requiring personalized delivery. Once the delivery quote is approved, an invoice will be issued with EFT payment details.

 

Payment Security:

 

At Green Life Garden Centre, your privacy and the security of your information are extremely important to us. All our online payments are processed using XXX payment gateway online payment solutions. When making payments via credit card over the phone, your details will be taken by one of our staff members. Once your payment is complete, your credit card information is destroyed.

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Supply & Delivery

General:

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  • Subject to you complying with these Terms and acceptance of your Order by Green Life Garden Centre, we will sell and supply the products to you as shown on your Order confirmation.

  • The delivery times listed on this website are indicative only, and Green Life Garden Centre will not be liable for any failure to observe these delivery times. Some products may not be available for immediate delivery.

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Delivery Options:

When you complete your Order, you will be prompted to select whether you wish to collect your Order from the Green Life Garden Centre store or have the Order delivered to an address specified by you.

 

Green Life Garden Centre uses two methods for product delivery. They are:

  1. Australia Post freight calculator: This uses your postcode to calculate the freight amount for your selected items. The cost will then be added to your total invoice and is based on you providing the correct postcode at checkout. We do not hold any responsibility regarding you entering the wrong postcode.

  2. Personalized freight quote: This is for larger items that exceed the maximum length (105cm), girth (140cm), and weight (20kg) accepted by the Australia Post calculator. These items will automatically be excluded from the Australia Post calculator. If you wish to purchase a large or bulky item and have it delivered to your address, you will not be required to pay immediately. When you click "quote me for shipping" on the Green Life Garden Centre website checkout page, one of the Green Life Garden Centre retail staff will contact you within 24 hours to discuss your options and gather information required to provide you with a delivery quote. We will then get back to you as soon as we have been able to determine the best possible freight price to the specified address. This may take up to 5 working days

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Orders for collection at the Green Life Garden Centre store:

  • The terms of this clause apply when you select the "In Store Pickup" tick box on the Checkout Page of the Green Life Garden Centre retail store.

  • Orders for collection at the Green Life Garden Centre retail store must be collected within 14 days of the order being made on the Green Life Garden Centre online store.

  • If your Order is not collected within this time, Green Life Garden Centre has the right to allocate those goods to another customer and offer a partial refund after applying a 20% administration charge.
     

Order Enquiries:

If you have any query about the progress of your Order, please contact the Green Life Garden Centre retail store on (07) 5688 1086. Please have your Order number handy as shown on the email confirmation.

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